Marina Auto Stereo & Alarm at 1605 Del Monte Boulevard, Seaside, California.

With over 10 years experience with car audio/video, this place has Great products/install but horrible customer service. I dropped off my w7 for repair over 5 months ago and was told a lead time of 1 month and I would be updated on process. I never received a single phone call returned after calling multiple times and left messages. No response, so I went into shop to see my subwoofer in the exact same spot it was a few months earlier. Was told a story or two on why it wasn't sent yet but would be sent asap and would be called with an update. Again, never received a single call and waited a few more months assuming my sub had to been done by now, even with Ryan never returning any of my calls I finally got Ryan on the phone and still had zero explanation for why sub hasn't left. I immediately take woofer, and within 5 minute phone call I was able to receive a RA# which he said jl audio wouldn't give him. Now I have no explanation why he would ignore customers and not return any phone calls just seem pretty shady with his intentions with my subwoofer.